If you need more help connecting or using a Bluetooth accessory with your Apple TV, contact the manufacturer of the accessory.Īpple TV 4K and Apple TV HD ship with the same remote everywhere.If you see it but you can’t connect to it, use the steps above to unpair your accessory. Look for your accessory in Settings > Remotes and Devices > Bluetooth.Move your Apple TV to a different location near your television.For example, if you have Beats wireless headphones, check for firmware updates. Make sure that the software on your Bluetooth accessory and your Apple TV is up to date.Check that your accessory is fully charged and powered on.Make sure that you're in range of your Apple TV and there isn't interference in the area.After each step, see if you still need help.
